1 · Protect safety
Immediate danger, severe breathing trouble, serious injury, violence, inability to wake, stroke signs, or severe distress? Call 911. Stay if safe, then notify the responsible nurse, facility, clinic, or family contact.
CareT1 · Immediate use
Quick Start Guide
Use this page by itself when you are worried. You do not need to read or complete the rest of the packet first.
2 · Record and contact
Write the date and time, what changed, names, location, and exact words if remembered. Then call the right first person: nurse or charge nurse, doctor or clinic, administrator, tribal support, or family point person.
3 · Confirm the next action
Ask what will happen, who owns it, by when, and what to do if it does not happen. Request immediate protection when needed. Follow up or escalate if no responsible action occurs.
First calls
Immediate danger: 911
Pit River Tribe main office: 530-335-5421
California Long-Term Care Ombudsman: 1-800-231-4024
California APS routing line: 1-833-401-0832
Web version of a self-contained tear-out from Family Care Navigation Packet · Institute Public v2.3.0. Contacts in the controlled packet were last verified July 31, 2026; confirm changing details before acting.